Market Outlook
The global airport interactive kiosk market Size was estimated at USD 2.285 billion in 2024 and is projected to reach USD 5.791 billion by 2035, growing at a compound annual growth rate (CAGR) of 8.82% during 2025-2035. This robust growth underlines how airports are increasingly investing in self-service solutions and interactive kiosk platforms to enhance passenger experience.

Industry Overview
The airport interactive kiosk segment is a critical piece of airport automation and passenger self-service strategy. Interactive kiosks are installed in airports to support check-in, information services, wayfinding, baggage handling and boarding processes. According to MRFR, key trends include heightened passenger volumes, stronger demand for contactless interaction, the integration of AI and machine-learning technologies, and greater regulatory support for airport modernization. With airlines and airports both seeking cost-efficiency, interactive kiosks are an effective solution.

Key Players
Major companies driving this market include KIOSK Information Systems (US), Diebold Nixdorf (US), Zebra Technologies (US), NCR Corporation (US), SITA International (CH), Toshiba Global Commerce Solutions (JP), Xerox Corporation (US), and Kaba Group (CH). These firms are focusing on innovation (touchless kiosks, AI-powered interfaces), partnerships with airport authorities, and global deployments.

Segmentation Growth

• By Application: Check-in kiosks remain the largest segment. Meanwhile information kiosks are the fastest-growing, as passengers demand real-time navigation and info access.
• By Component: Hardware dominates today (given physical kiosks), while software is the fastest-growing as airlines/airports look to enhance interactive applications and services.
• By End Use: The “Airports” segment holds the largest share, but the “Airlines” segment is growing rapidly as carriers adopt kiosks for passenger interaction.
• By Functionality: Self-service is dominant, with assistive technology and interactive directory emerging strongly.

Closing Thoughts
For stakeholders in aviation tech, the airport interactive kiosk market offers sustained growth driven by rising passenger traffic, the push for operational efficiency, and enhanced traveller experiences. As investment in infrastructure modernisation continues, airports and airlines will increasingly rely on interactive kiosks as a cornerstone of their self-service and automation strategies.